Work

Four engagements. The organizations stay unnamed.

Operating results we can describe without naming the client. Construction, a growing company, a university, and a fintech. No logos.

Fifteen minutes. Zero pitch. We name the bottleneck and decide together whether we can unlock a clear 90-day ROI—or point you somewhere better.

Construction
A construction firm can see which jobs make money, which are tight, and which run at a loss.
Hours and card spend now sit on the job they belong to. Leadership can tell a winner from a leak on a workflow the crew already knew.
A growing company
They could not be found. Now new work starts on the website.
The company was growing and still could not close new clients. A site, a search foundation, a blog, and social material made them findable. Job inquiries now come from the website itself.
University
Cross-functional SLA time improved about 50%. Customer ratings moved from 3.9 to 4.8 stars at a 200+ staff university.
The culture was already solid. Siloed departments dropped handoffs and argued about SLAs. The change was shared standards, visible processes, and a clear picture of who does what.
Fintech
About 10x growth in about two years. Satisfaction from 84% to 98%. Retention improved by 2.5x.
Growth had outrun quality. The firm went from regular excellence to abysmal. Everyone knew there was a problem. Nobody could see it, and there was no data to fix it.

Want the next result to be yours?

Book a Peace Talk. Fifteen minutes to see if we should work together—and what a clear 90-day return would look like.

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